As subscription and Software-as-as-Service (SaaS) models continued to evolve, VMware IT recognized the opportunity to simplify, standardize, and automate numerous SaaS business processes, policies and systems. But first they needed to ensure that the right operational capabilities and business standards were in place to support the new VMware SaaS Subscription Offer-to-Cash platform. During this webinar, VMware IT will share their SaaS Back Office Transformation journey. We’ll discuss why taking an iterative approach led to a successful implementation of industry-leading SaaS Offer-to-Cash (OTC) capabilities.
• Hear how VMware IT integrated next generation OTC capabilities for a SaaS business operating within a hybrid portfolio company
• Understand best practices that led to increased efficiency in customer subscription lifecycle management
• Learn how to build a robust, scalable back office subscription engine using App modernization methodologies.